Co-sponsored by: Sharan Kalwani

Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place. Root Cause Analysis seeks to identify the origin of a problem. It uses a specific set of steps, with tools such as the 5 Whys and Cause & Effect Diagram, to find the primary cause of the problem, so that you can determine what happened, why it happened and figure out what to do to prevent its recurrence.

This tutorial has been prepared for beginners to help them understand RCA and use it at their place of work. After completing this tutorial, you will find yourself at a moderate level of expertise, from where you can advance further.

Prerequisites
A desire to boost your professional skills

Key Target/Objective: This entire seminar is designed to enable folks to be well informed on the higher level technical aspects of RCA, so they can step into this world with full confidence, with the right perspective.

Speaker(s): Sharan Kalwani,

Agenda:

12:45 PM – Registration/Sign In, verification of attendee, Coffee & Continental Snacks

1:00 – 1:05 PM – Welcome and Introductions, Chapter business update

1:15 PM – Overview of the Micro Tutorial Session, Speaker:  Sharan Kalwani

2:15 PM – End of Tutorial Talk: Part 1, Break

2:30 PM – Tutorial Talk: Part 2

3:20 PM – End of session, Q&A

3:30 PM – Formal Conclusion, Feedback session and Wrap Up

A printed copy of the notes will be provided to each confirmed attendee. There is a small fee to cover costs of refreshments and the printed material. Registration is confirmed only after fee is pre-paid

Location:
Room: 214 EH
Bldg: Elliot Hall
275 Varner Road
Oakland University
Rochester, Michigan
48309-4479